Refund policy

Return & Refund Policy

Due to the nature of our products, all sales are final. We do not accept returns or exchanges on:

• Mystery scoop boxes
• Beauty products
• Opened or used items
• Customized or personalized items

Each Glow Box is carefully curated and may vary slightly in contents, as part of the mystery experience.

If your order arrives damaged, please contact us within 2 days of delivery with your order number and photos of the issue. We will happily make it right.

Please note: We do not offer refunds for buyer's remorse, preference changes, or shipping delays once the package has left our studio.